Making a difference internationally

This month I had the real pleasure of delivering two days of anti-bullying training to colleagues in Vienna. Samera is a project based in Austria dealing with violence against children. Their team is made up of psychologists, social workers, and educators that focus on kindergarten and social pedagogy. They have over 20 years of practical experience in the prevention of violence against children and adolescents. Their approach is ‘trans-cultural’, they recognize the changing face of European countries and they use this term to explain the focus on respect, appreciation, collective action, openness, and engagement with other cultures.

Representatives visited Scotland last year and as part of their visit I met with them to discuss respectme’s approach to bullying and how our approach reflects the culture and how we are governed in Scotland. They were I am pleased to say, very impressed with our approach. Despite their years of work around violence and relationships they had never focused on bullying or ‘mobbing’ as the behavior is known as across Central Europe. They were becoming increasingly aware of this behavior and were looking for a framework or approach that they felt could help compliment their work and they chose ours.

I was invited to deliver two days training to around 30 members of their network in Vienna. My challenge was to put together a program that covered all of the core messages that underpin our approach, the national context and a critique/reflection of some other anti-bullying approaches they knew a little about and this also had to be translated into German for the benefit of the audience.

Perhaps the biggest challenge faced was my tendency to speak very quickly and when I get going on a subject, to speak even quicker. Many of the delegates spoke English very well but did not take the Glasgow dialect classes! I have discovered just how different the word ‘parents’ can sound. An Austrian will learn to say ‘Paa-rents’ where as I would say ‘Pay-rints’- which to them is another word altogether.

The delegates were an eclectic group of social workers, teachers, psychologists and youth workers. They responded very positively to the approach we use. They found our definition of bullying as it impacts on a person’s agency, to be one that made a lot of sense. Many of them felt the notion that bullying took something away from a person and their role was to help get it back, was one they found very useful. Many of them deliver training to teachers and commented on this being something they would use. They, like most people do I have to say, get the notion that intent and persistence are not they key defining factors in recognizing and importantly responding to bullying. Responding to behavior and the impact it has is what matters.

The issue of labeling was an interesting discussion. The word ‘bully’ has made its way into their language. They liked our take on not using terms like ‘bully’ or ‘perpetrator’ when talking about bullying but feel many in their country do use this word. What was interesting though is that when bulling was translated, the word they use is ‘mobbing’. When I asked what word they use to describe someone who is mobbing someone else, they have no word. The concept of calling someone a ‘mobber’ was strange to them; they would talk about mobbing or people who mob. We agreed this was the right approach and that they should challenge the growing use of the word’ bully’ especially as it contra to what they would normally do.

The other area where we learned a lot from each other was when talking about gender based bullying and sexual violence. Sexual violence was the main area of work for over 50% of the delegates. I wanted to share my concerns over the increased use of the umbrella term ‘sexual bullying’. As respectme has stated many times, we feel this is an unhelpful term to use and the guidance on this in other parts of the UK is not something we would support. We agree there is a link between gender based bullying and sexual violence but to label behavior such as a boy putting his hand up a girls skirt or forcing her to do something sexually she does not want to as a form of bullying is concerning. This is abusive behaviour. Sexual violence and sexually aggressive behaviour is not bullying, it is far more serious and needs to be treated as such. This is an area that in the UK opinion is still divided, there are many who are happy to use this term as an umbrella term that includes behaviours that are way beyond gender based bullying.

I am not suggesting that gender-based bullying does not lead to sexual violence or sexually aggressive behaviour, far from it. Rumours and names calling used in person and on-line toward girls in particular should and do concern us. We need to intervene in this behaviour to stop it escalating and become more abusive.

What was interesting was that none of the delegates would even consider using the term ‘sexual bullying’ they were able to make a clear distinction between sexual violence and abuse and bullying behaviour. To put these behaviours together seemed absurd to them. That was no doubt down to the fact most of them work with children who experience sexual violence and they have considerable experience and expertise as practitioners, councillors and teachers in this area. They too see a link between gender-based bullying and how, for some, this can lead to sexual violence but they are distinct behaviours. I welcomed their take on this issue and will use this learning as we take our work in this area forward.

What really helped the two days to flow for the group and for me was having the services of an extremely competent translator. I am always embarrassed when visiting other countries that most locals will speak very good English but our interpreter put that to shame with her four languages. I was able to plan and deliver a greeting, some limited personal information and finished off with ‘dies ist der einzige Deutsche satz den ich weiß‘– ‚‘this is the only German sentence I know‘– it did get a few laughs.

Vienna is a beautiful city (I even took in the ballet one afternoon – only 8 Euro for some culture) and I was made to feel very welcome by my hosts. The feedback was very warm and complimentary. I left a number of resources that will be used as part of a new practice manual for Austrian teacher in the year ahead. I am always very proud to see our resources and our approach being used and spoken about internationally.

I learned a great deal about the cultural differences between Scotland and Austria, how their Government structures differ and the similarities they face in ensuring they get funding every year and stretching this as far as they can. Similarly though, when visiting Slovenia and Ireland recently, I can see that we benefit from having a National Approach to anti-bullying in Scotland, a framework like this is a model for developing consistency and while we are getting there, many colleagues across Europe are looking at this as a model that does makes a difference. A national approach that is underpinned by values, promotes children’s rights and one that challenges inequalities makes sense but there are not many of them around. Hopefully we can keep contributing to changing that.

 

Brian

Breaking the walls of silence…

Earlier this month I was lucky enough to be part of a Scottish Delegation at the ‘Breaking the Walls of Silence’ Conference in Slovenia. The main aim of this event was:

             To explore current situations and trends regarding homophobia, biphobia and transphobia in education / schools in the EU countries,

             to provide a platform for key individuals to meet and facilitate sharing of experience, knowledge, strategies and materials on how to best support teachers / NGOs attempting to open up the topic within a school environment,

             to get insight of good practice in preventing homophobia and including LGBT issues in teaching at both classroom and institutional levels and

             to conclude the Breaking the Walls of Silence project, present and disseminate the results, challenges, effects and its local and national influence

I attended with colleagues from LGBT Youth Scotland, who was a partner in the organising of this conference, Education Scotland and Glasgow City Council.

The conference took place in the beautiful city of Ljubljana, beautiful and very cold for the most part! Our role was to share how each of the Scottish delegation had worked in partnership to help improve and ensure the inclusion of LGBT young people in schools and how we contributed to challenging homophobia and transphobia.

I enjoyed the opportunity to reflect on how having an equalities focus in our anti-bullying work supports the work and values of LGBT Youth Scotland and helps mainstream, in a policy sense to begin with the issues of homophobia and transphobia. The service ensures that schools in particular do not just have say, an anti-homophobic bullying policy and an anti-racist bullying policy but instead having am inclusive and robust anti-bullying policy.

It is not good enough to say, ‘all types of bullying are unacceptable here’. Our approach to policy and training ensures we are more prescriptive about what these behaviours are and that they reflect the equality strands and the realities of the bullying young people face. At times the statement ‘all bullying is unacceptable’ has allowed stakeholders to ‘body-swerve’ their responsibility to include homophobic bullying in particular. Research has shown that having an explicit policy commitment to addressing issues such as homophobia can lead to a better outcomes and experiences in school.

What was evident too was the marked difference in the last 8 years or so that colleagues in other parts of Europe are and have experienced. Countries such as Slovenia, Poland and Romania are in relative terms still behind Scotland in terms of LGBT young people’s inclusion.  The fact we have a national approach to anti-bullying in Scotland that is equalities focussed, Government commitment to the agenda, a legislative framework, School Inspectors and Local Authorities who are accountable to this, gives us at the very least a more positive environment and framework to improve the experiences of LGBT young People.

We were keen not to paint an overly rosy picture of what is happening in Scotland as many challenges remain and young people still experience homophobia and transphobia every single day. Our colleagues from across Europe did recognise that there is a much more joined up approach in Scotland than they currently experience and this is something they would like to be able to emulate and is something they can learn from.

What was very evident was the passion and commitment of delegates from all over Europe who are committed to change and to challenging the prejudice experienced by LGBT young people on a daily basis.

They will make a difference.
Brian

Briefing on Cyberbullying

This is a copy of the briefing used as part of a Members briefing in January 2013 – it is the basis for our contribution to a cross-party debate this month – I hope you find this useful

Member Debate – Cyberbullying – Briefing

respectme Scotland’s anti-bullying service

respectme is Scotland’s anti-bullying service. It is managed by SAMH, The Scottish Association for Mental Health and LGBT Youth Scotland. The service was launched in 2007 and builds adult confidence and competence to recognise and deal with all kinds of bullying behaviour. The service provides strategic policy support, offers skills development training and campaigns to raise awareness. The service was externally evaluated between 2009 and 2011 and was found to be a ‘catalyst for change’ and was a ‘credible’ and ‘robust’ anti-bullying service. The service was instrumental in developing the National Approach to Anti-Bullying for Scotland’s Children and Young People and ensures all stakeholders operate in-step with this approach.

respectme’s resources and approach to anti-bullying is recognised internationally. Bullying is behaviour that makes people feel frightened, hurt, threatened and left out. It impacts on a person’s ability to feel in control of themselves (their ‘agency’) and to respond effectively. This behaviour can harm physically and emotionally and the threat is typically sustained. This behaviour takes place in a variety of places, including on-line.

Cyberbullying was an emerging issue when the service launched early 2007 and at the request of the then Minister, respectme delivered a campaign on cyberbullying that urged parents to ‘connect’ with what their children were doing on-line not ‘disconnect’ from the internet. We found that parents and adults who understood how social media worked, what it was used for and how to make it safe or monitor it, were much more confident when dealing with bullying that happened on-line.

Over the year’s respectmedeveloped resources, web content and a very popular 2 day training event on cyberbullying (in 2011/12 we delivered 24 sessions). We were able to refine and develop confidence with our core messages about cyberbullying and communicate these to our stakeholders.

These key messages include:

Cyberbullying is bullying – it is still about relationships that are not healthy or being managed or role modelled well. It is behaviour done by someone to someone else, it is the ‘where’ this is taking place that is new. The behaviour appears to be migrating, as children spend more time on-line, the behaviour they have always exhibited and experienced comes with them.

It is important to include cyberbullying in your policies and procedures on anti-bullying and not see it as something entirely separate – it is still rooted in relationships between people.

The internet is a place, not a thing – for many the internet is a tool that they use for a variety of things, buying, sending messages or research. To most children and young people it is a social space that they spend time in and use to stay in touch with their friends. This principle underpins all of our anti-bullying work in this area. This led to a very successful video campaign in 2011 called ‘She’s still going somewhere’, the message for adults was, whether your child is going into town or online, they are still going somewhere and you need to be just as interested and concerned about where they are going and who they are going with.

Like all places children and young people go to, there are risks.

Children and young people do not differentiate a great deal between friendships online and in person – most of their interactions on-line or using their smart phones is with friends and people they interact with in other areas such a schools or where they live.

Children and young people use this to communicate –the purpose of using smart phones or laptops is primarily about staying in-touch with friends, this is as important for young people today as it was 40 years ago. They have different means at their disposal but the principle is the same.

Adult fear and anxiety – has been the biggest hurdle in dealing with cyberbullying. This has had a very high media profile at times and it appears ’new’ and for parents or adults who do not use social media or connect with their friends using the internet, this is a challenging and at times bewildering experience. There are so many types of phones, connections and complex safety features and so on. That is why respectme’s training focusses on developing adult skills and confidence and their understanding of  how and why technology is used this way.

Lots of colleagues have said they are ‘technophobes’ or are not ‘tech savvy’ and have voiced how much they dislike Facebook or twitter. We have maintained that if you work with children and young people or are a parent or carer – that is no longer good enough. You need to know! For some that will require a real effort to spend time and utilise the relationship they have to learn this.  We cannot abdicate responsibility for this to software. We need to connect and learn about how young people use the internet and the phones or laptops they access it from. They use it mainly to talk to and meet their friends.

Many adults have experience of managing risk when working with children and young people, this is a new place for us to consider. We need to be as imaginative and creative with the internet as we have been in other places.

respectmeundertook extensive research on October 2011 on this issue that both confirmed our messages and informed the work we do.

This research involved 3,944 young people from 29 of Scotland’s 32 local authorities aged 8 – 19 years. It confirmed that children and young people are online almost every day. They use phones and laptops, boys also use games consoles to connect with friends and socialise. For the most part, the friends they talk to at school are also the friends they chat to on-line. They do not draw any difference between talking to a friend on the phone, on BBM or on the way to school – it’s all talking to friends.

16% say they have been cyberbullied – this is reflective of the findings from colleagues in the rest of the UK

25% worry about cyberbullying,

55% say they are online every day for 1 – 3 hours, nearly 10% claim they are on for 5 hrs. or more

Facebook (68%) and BlackBerry Messenger (28%) are two most popular platforms – Blackberry Phones are the most popular as instant messaging is free between handsets and having unlimited messages is what children are looking for. This enabled respectmeto tell parents that these were the two platforms that they really needed to connect with, learn how to use them and how to make them safe. There are so many places to connect and chat on-line that it can be off putting for parents but not unlike adults, children and young people tend to gravitate towards the same places.

63% of children bullied online knew the person who was doing this and 40% of the time this carried over into school. Children who had been bullied on-line stated that reading a nasty comment was worse that hearing it or knowing it had been said. Children who had not been bullied on-line were ambivalent about the difference in impact.

The impact of this behaviour is the same as the impact of other types of bullying, fear, anxiety and worry about repercussions. It is likely for many children and young people that if they are being bullied, say in school, it is highly likely they may also experience bullying behaviours online as well.

71% of children who were bullied would like to tell a parent or carer,  43% would tell a friend and 31% would want to tell a teacher.

Schools have struggled at times to deal with bullying that happens on-line as they believe it happens ‘out of school’, respectme’s take on this is that bullying happens to individuals, the impacts are felt by them and they take this with them wherever they go. If they tell their teacher something happened and they are worried, like any disclosure of this kind, teachers and schools must respond in a supportive way. Children will be telling a teacher for good reason; they believe they can help them.

Cyberbullying can be more intrusive and children and young people may find fewer ‘escape routes’ as switching off their phone is rarely an option. While messages can be blocked, deleted or reported, they can be seen by hundreds of others within minutes and incidents can spiral out of control very quickly. A comment made while angry to a friend can be seen and shared in no time at all.

respectme has develop very successful guidance for children and young people on bullying, staying safe and their own behaviour on-line as well as resource for adults.

Current research on this phenomenon in other parts of the world does support respectme’s assertion that cyberbullying is effectively addressed when seen as part of our whole anti-bullying approach. When we discuss bullying, we discuss what happens on-line as well as face-to-face; children are not making the same distinction adults are.

There is a need to help adults develop skills and confidence in this area though. There is still a gap between what they currently know and what they need to know about the platforms and devices children and young people use.

Brian Donnelly

Director respectme

January 2013

Interview in the TESS

Here is the copy from an interview published on 16 November 2012 – http://www.tes.co.uk/article.aspx?storycode=6301807
 
The director of respectme, Scotland’s anti-bullying service, discusses why people are often reluctant to admit there is a problem, how strong leadership is key to combating bullying and the trouble with shows such as The X Factor. Interview by Henry Hepburn Photography David Gordon
 

SallyAnn Kelly of Barnardo’s Scotland told us (15 June) that some schools were reluctant to admit they had a bullying problem. What do you think?

Sadly, some are. I’ve met many heads who openly say: “There’s no bullying in this school.” It’s not as prevalent as it was, that attitude, but it still exists.

Why are people to reluctant to admit a problem?

I think there’s a real fear that they’ll find themselves under scrutiny, that peers will judge them unfairly and that there will be much more work in terms of accountability. They may feel that bullying at the school represents failure, which it really doesn’t. I’ve been in an area where one school recorded 30 bullying incidents in a year, and another recorded 100. The school with 100 was far better at dealing with bullying.

What is the most important thing for a school to do in tackling bullying?

In our experience, strong leadership. A head committed to anti-bullying, who supports staff through training and development, who involves young people and their families – these all make a big difference.

What is the biggest misconception about bullying?

That it’s a normal part of growing up, that it’s character-building. Good relationships, trust – these are the things that build character.

There’s a common view of the bully as someone insecure, but some experts argue that many teenagers who bully are self-assured and do it to assert social superiority. What is your view?

We’ve never labelled children bullies or victims. It’s fundamentally about changing the way people behave. If you don’t fit the stereotype, you find it very hard to recognise that what you’ve done might have been bullying – but anyone can make people feel hurt, frightened or left out. Many young people who bully are articulate, intelligent and have an abundance of self-belief.

Is cyberbullying as sinister as sometimes portrayed, or just the latest moral panic?

I’m leaning towards it being the latest moral panic. There’s a significant fear from adults about this behaviour, and some organisations have been very opportunistic in the mileage they’ve got out of cyberbullying. What I see is behaviour that’s always existed – it’s just migrated.

Isn’t there a difference in that things can go viral?

Yes. If you tweet something or post it on Facebook, it’s outwith your control and young people can find themselves in a deep hole very quickly. But children can also feel empowered by the ability to block and report messages online.

Your last annual conference was organised with LGBT Youth Scotland. Is homophobic bullying a particular concern?

Yes. All children are affected by bullying, but LGBT and disabled young people can experience more severe bullying, more often. School for people who are perceived to be gay is still a challenging, and at times dangerous, environment.

One of your conference workshops asks whether labelling of children by adults is ever helpful. What do you think?

It’s never helpful. I want people to understand that it’s not about softening language, it’s not because I have a social care background. When you label children, they can be burdened by those labels and live up to them. It’s been one of the fundamental flaws of anti-bullying in the past 30 years, that it’s focused on what type of people do things to what type of people, rather than “This is behaviour – how does it make people feel and what can we do to change it?”

How would you counter the suggestion that an over-emphasis on bullying can exacerbate a problem, or create issues where they don’t exist?

We’ve always guarded against winding up the tension. It’s good to raise issues, but don’t do it in a way that makes people tense, because then they start to filter everything through that.

When does normal behaviour cross the line and become bullying?

Bullying takes something away from children – that capacity to feel that you can be yourself. But if I’m confident, people can be hostile and it will wash over me. I would say I’ve not been bullied.

So it depends on the perception of the person on the receiving end?

It’s a mixture of certain types of behaviour, and the impact they have. What you do about bullying is far more important than how you define it. Your response should focus on how to get back what has been taken away from the person who’s been bullied.

Programmes like The X Factor have been criticised for tacitly endorsing bullying. Is that a genuine concern?

There are lots of programmes where people are upset by what’s dressed up as honesty – but you can be honest without being brutal. I don’t have moral outrage about people like Simon Cowell. At times the debate is too superficial – that’s the issue I have.

How would you sum up the root causes of bullying?

Bullying is about relationships – when they aren’t working, or they’re not built on respect, bullying flourishes.

Brian

Thought’s behind this years campign…

As we prepare to launch our new video next week, I find myself , reflecting on how bullying is an emotive and at times a complex issue. It can bring about extreme reactions in people, from genuine anger and aggression to a dismissive ‘never did me any harm, it’s all part of growing up’ attitude.

I still encounter both attitudes and believe that how some people choose to frame bullying is not at all helpful. Bullying does not build character. Trust, love and good role models build character. This helps us deal with things like bullying, it helps build resilience. I find the attitude that bullying is ‘normal’ and builds ‘character’ in practice leads to very poor responses form adults when dealing with bullying.

Young people have always been consistent in what they tell us about bullying. For the most part they want it to stop with the minimum of fuss and when they are being bullied, they feel like they have lost something, lost the ability to feel in control and in-charge of themselves. Bullying is about relationships, relationships that are not working in the way they should. It’s about relationships that are not being managed or role modelled effectively.

We are taught about’ being friends’ at a very early age, I have witnessed this sometimes with children as  young as three year olds being told they’ need to be friends’. This just isn’t the case; where else in life are we told we all have to be friends? We should really be telling children that when they are together they need to be nice to each other, respect each other but that they need to be friends? It is unrealistic and gives children the first currency to barter with at school or nursery.

Learning to navigate relationships in the community, at home or in school is a journey we all go on. We learn to manage or even avoid conflict, that friends can fall out and it doesn’t mean things will never be fixed. It was this thought process that gave the service its name. It was while explaining the that it was okay to say ‘listen, you don’t have to like me but you do have to respect me’ and that respecting me does not have to mean you try to connect with me and learn about me – it can just mean ‘leave me alone’.  There are ways to behave when you do not like someone or agree with someone that is respectful. Our response to this does not need to be to bully or intimidate, to exclude and cause fear and anxiety.

As part of this year’s anti-bullying week activities (November 19 – 23), our campaign will use a video to deliver this message; a message spoken by young people to their peers and to the adults in their life.

That message is this ‘You don’t have to like me, you don’t have to agree with me or like doing the same things I do but you do have to respect me. So leave me be, don’t just try to bully me, talk to me even and hey, you do your thing and I’ll do mine’.

This very straightforward message is one we want people to share across their social networks; it is how we want adults to talk to children about how they get on with their peers, how they approach anti-bullying work and how children should learn to set the parameters for relationships in their lives.

This message translates into anti-bullying training and policies that promote respectful relationships that value diversity, equality, and children’s rights.   If you don’t agree with someone or think they are out-of-step from how you think or feel – you do not need to respond in a way that makes them feel hurt, frightened or left out. You can learn about what makes us different, or, you can learn to leave the people you might not like or agree with alone.
That action alone would make a great deal of children and young people much happier and feel much safer than they currently do.

 

Brian Donnelly