Prejudice-based Bullying and promoting equality

This is to give this some contect and to explore why we take the approach we do when creating environments where people feel safe and included and the challenges we face with this. We also explore what protected characteristics are and why they exist and how do our values affect how we challenge prejudice.

Probably the best place to start would be with prejudice – to ‘pre-judge’
Noun
1. An unfavourable opinion or feeling formed beforehand or without knowledge, thought, or reason.
2. Any preconceived opinion or feeling, either favourable or unfavourable.
 
So, everyone can be and is likely to have some prejudices – some things we have favourable views towards and some less so. When we act on this prejudice and treat people less favourably, we are discriminating.
Bullying, as has been covered in many of these blogs, is a mixture of behaviour and impact that affect a person’s capacity to feel in control of themselves. This is what we term as their sense of ‘agency’. Bullying takes place in the context of relationships; it is behaviour that can make people feel hurt, threatened, frightened and left out.
When this behaviour is motivated by prejudice, we are talking about prejudice-based bullying.
Prejudice will be based on a personal characteristic or a group that someone either belongs to or people believe they belong to or identify with.  So what might these characteristics be? Their gender?  Are they gay? Is it their religion? Do they have a disability? Or is it how they look or what they wear? It can be any of these and more.
So why are some personal characteristics mentioned more than others?
Some personal characteristics are protected within the law – the reason for this is to address the imbalance – to address the years of unfavourabletreatment experienced by some groups over the years
The experience of women, of LGBT people, of black people or of people with a disability, has shown that they have received less favourabletreatment in many ways over the years – in terms of being picked on, excluded and not having equal access to employment  and education. This was initially responded to through legislation such the Race Relations Act 1976, that ‘outlawed discrimination’ or the Equal Pay Act 1970, that was intended to address the less favourable treatment of women in the workplace. Legislation such as the Sex Discrimination Act 1975, was also intended to address discrimination on gender and married status. These Acts were needed specifically because of the imbalance and  the unfair treatment these groups were clearly receiving.
This has evolved and led to the Equality Act 2010 which is designed to protect people from discrimination in the workplace and the wider community such as in Education or as a consumer. This Act sets out that it is unlawful to discriminate against a person due to the following personal characteristics –
  • age

 

  • being or becoming a transsexual person

 

 

  • being married or in a civil partnership

 

 

  • being pregnant or having a child

 

 

  • disability

 

 

  • race including colour, nationality, ethnic or national origin

 

 

  • religion, belief or lack of religion/belief

 

 

  • sex

 

 

  • sexual orientation

 

 

Based on the historical prejudice and discrimination experienced by people who have these, or are perceived to have these characteristics, they now warrant special protection under the law to address the inequality they experienced. These characteristics are protected and as such are referred to as The Protected Characteristics. Age and being married do not apply in Education.
Public examples of this have been highlighted in the media such as cases where people who refuse a service like a hotel room to same sex couples or build new schools that are inaccessible to wheelchairs, will be in breach of the Equality Act.
I get asked a lot why red hair, wearing glasses or being tall or overweight isn’t a protected characteristic too, people experience bullying for these reasons also.  One of the most common reasons young people cite for bullying is personal appearance –that could be related to the music they like or the income of their parents.
The answer to this is that while people do get picked on and excluded for a variety of reasons, the groups protected under law have clear historical evidence of societal and cultural exclusion and less favourabletreatment. It may sound a little glib – but once all of the tall people get together and can reflect on and evidence years of collective exclusion, not getting work, missing out on promotion, being made to take only certain lessons at school like home economics, receiving abuse or suffering violence and intimidation on a collective basis ; then that too may become a legally protected characteristic.
This does not in any way mean that the bullying of a person because of the way they look is less serious or not as important as bullying based on a protected characteristic. The protected characteristics are not designed to create a hierarchy but to help address the imbalance experienced by certain groups. We know from our work that children and young people who are disabled, who are or are perceived to be LGB or T can experience bullying more frequently than other groups – this just means we need to be aware of and be able to challenge what values and prejudice lies behind this behaviour.
We also know that children and young people bully others because they don’t get on or they don’t like each other – we sometimes forget the interpersonal elements of bullying situations.
You might not like a person who is gay or a different faith from you but that is not the reason you dislike them – a person is cable of disliking someone and being mean about them without using a personal characteristic, protected or not, as the topic for their insult or behaviour. There is a difference between ‘I can’t stand him he is a pain and he talks rubbish’ and ‘I can’t stand him, he’s a black (insert whatever word/insult here)’.  The latter is a clear example of a prejudice-based statement based on someone’s race or ethnicity.
Research has shown us that where polices are explicit about what they mean by prejudice-based bullying, where we name specific behaviour they find unacceptable – adults and young people feel more confident to challenge these prejudices and behaviour .
Policies that don’t mention things like homophobia, disability, race or even socio economic status are linked to environments where adults are unsure about challenging certain behaviour and language. This explicit commitment to equality and challenging inequality is clearly linked to better practice in dealing with and preventing prejudiced-based bullying.
Schools, services or clubs that are clear that they will challenge homophobia, that they will challenge bullying based on disability, race or ethnicity, gender, sexual orientation, transgender status, religion and belief, socio economic status, appearance, if children are Looked After, are young carers or are refugees or their families are asylum seekers, will be creating environments that value difference and set out clear expectations about what behaviour is acceptable and what is not. Adults can then be held accountable to this as can children and young people.
This though presents a further challenge for the grown-ups. Are you confident to challenge prejudice? All prejudices or just the ones you object to? Confidently challenging some prejudice will be easy for many people – our own values and those of our chosen profession are compatible and we have the knowledge and passion to challenge and educate. Some of us need to get better informed on some areas – help is available form a range of agencies if you want to learn more about asylum seekers or migrants, about transgender people or a particular disability.
We normally learn more about things when we need to. When we are presented with behaviour or attitudes we don’t know much about, we go and find out about the issue to be better informed – the desire to do this is underpinned by values of fairness and equality. So what about the people whose personal values are perhaps not as ‘in-step’ as others?
You may well work or have worked beside someone who is misogynistic, who says racist things, is sectarian perhaps and this only appears on nights out or in the staff room or on social media.
I do find myself saying to colleagues that we are not the thought police – we cannot tell people what to think or that they are not allowed an opinion – what we can do is hold people accountable to the legal and ethical boundaries of their role or profession.  The reality is if a person is even a little prejudiced towards things like equal marriage, Syrian Refugees or women being as good as men at their job – this will be evident in how they challenge these prejudices.   If adults have these prejudices they will not effectively challenge behaviour because it conflicts with their values.
Our values underpin what we do and they will always make themselves evident – some people are good at telling you what their values are at interviews but not so good at showing these when they hear certain language.  They will say thing like ‘You are not allowed to say things like that here’or ‘someone might find that offensive’or actually say and do nothing because they agree with what is being said. When prejudiced language or bullying challenges your values – you will challenge it with passion and clarity, and people will believe you.
Inequality is a huge issue for society – we are addressing historical and cultural issues and responsibility for this rests with people at all levels – not just those who work with our children and young people.
We have had some high profile examples of this – the Ryanair passenger who racially abused a fellow passenger – his defence was that was not racist or when footballer John Terry racially abused a fellow player – his friends defence of him was that they knew him, and he wasn’t racist. I always respond the same way – maybe that’s not his ideology, that’s not what he is 24/7 but what he said was racist – and he is accountable for that. Not what he thinks he meant or feels on other occasions – what he said was wrong. 
So what can I do?
While these are huge cultural issues we can, as individuals and organisations, give children and young people a better experience, a different experience that values them, one that challenges inequality and involves them in setting the culture and ethos in places they go. When some of us talk about equality; we talk about treating everyone the same or the need to. For me, as a practitioner equality has always meant that I have a duty to challenge inequality.
The training I received helped me view my role as someone who is, for example, anti-racist – not simply ‘not racist’. I commit to challenging racism and racist language. I will challenge homophobia or practices that promote gender inequality and so on. This is what we can all do. On my shift, in my classroom, I will challenge prejudice and value individuals. The walls in our club or class, the activities we do, will clearly value diversity and we will learn about difference and respect. 
We won’t achieve this by starting off from a point where we treat everyone the same – our goal is to achieve equity first and we need to address the imbalance –

 

Creating environments such as these and role modelling how to challenge prejudice and promote what makes people different, and to learn to accept this, is exactly what we sign up for if we work with or even have children.
Brian

 

 

What do we mean by bullying?

This blog summarises and improves on a couple of the speeches I have made on this issue lately – I hope you find it useful.

What do we mean by bullying?

There have been many different definitions and theories about what constitutes bullying, but it’s not helpful to define bullying purely in terms of behaviour, bullying is both behaviour and impact.

Bullying is not about just any kind of injury, nor just any negative impact. It involves a particular kind of harm. It is aimed at engendering a kind of helplessness, an inability to act, to do anything. It is an assault on a person’s agency (Sercombe and Donnelly 2012)

Bullying is a mixture of behaviours and impacts which can impact on a person’s capacity to feel in control of themselves. This is what we term as their sense of ‘agency’. Bullying takes place in the context of relationships; it is behaviour that can make people feel hurt, threatened, frightened and left out.

 This behaviour can include:  

• Being called names, teased, put down or threatened

• Being hit, tripped, pushed or kicked

• Having belongings taken or damaged

• Being ignored, left out or having rumours spread about you

• Receiving abusive messages on social media or phone

• Behaviour which makes people feel like they are not in control of themselves

• Being targeted because of who you are or who you are perceived to be

This behaviour can harm people physically or emotionally and, although the actual behaviour may not be repeated, the threat may be sustained over time, typically by actions: looks, messages, confrontations, physical interventions, or the fear of these. Bullying is both behaviour and impact.

Online bullying

Online bullying, or Cyberbullying, is often the same type of behaviour but it takes place online, usually on social networking sites. A person can be called names, threatened or have rumours spread about them and this can (like other behaviors) happen in person and can happen online.

Advances in technology are simply providing an alternative means of reaching people – where malicious messages were once written on school books or toilet walls, they can now be sent via social media sites on mobile devices making their reach greater, more immediate and much harder to remove or erase.

Some online behaviour is illegal. Children and young people need to be made aware of the far-reaching consequences of posting inappropriate or harmful content on forums, websites, social networking platforms, etc.  If a child or young person is being treated or threatened in a sexual way or being pressured into doing something that they don’t want to do, this is not bullying.  There are laws to protect children from this very serious type of behaviour.

Persistence and Intent
Bullying is not defined by persistence or intent. This is relevant because if you were to look up definitions online and in peer reviewed articles, the vast majority of these will refer to bullying as persistent and deliberate behaviour.

We would argue that these are unhelpful criteria to apply to all situations. So much time can be lost trying to apply a range of situational factors, many of which are in fact subjective. Many incidents of bullying will include deliberate and repeated behaviour but these are not in our view, essential criteria to define bullying. 

Making these an essential criteria to be met excludes a significant amount of incidents of bullying that are not deliberate or necessarily repetitive.  We know from our work with children and young people , that bullying takes many forms and something need only happen once to have a severe impact.

Let’s look at intent– if you tell me bullying must be deliberate and then accuse me of bullying, what is my first response? –  That I didn’t mean it. Intent is difficult to prove. It can tie situation up in knots and the focus on responding to what someone did and the impact it had is lost.

Schools can waste a lot of time trying to prove intent –I have been involved in examples when intent is denied the adults are stumped and do not know how to proceed. We must look at what someone actually did and the impact it had. If it wasn’t deliberate then they may be in a position to apologise or make amends sooner – of it was it may merit a more serious response.

Bullying is usually deliberate but not always – sometime children use language they hear at home and have no idea of how offensive or inappropriate it is. We should not get caught up in using this as qualifying criteria though – it’s too easily re-framed

Let us now consider persistence– that the behaviour must be repeated before it can be considered bullying – again this is something we do not agree with and neither do most young people we have spoken to. Persistence is difficult to define and also, is it more than once? twice? daily? weekly? Who defines when it’s persistent enough to intervene? Me, the person it is happening to or the intervening adult? Something need only happen once and the impact can be severe; a child may not get changed for PE after one incident were they were picked on, humiliated or threatened.
Is being humiliated by having your shorts pulled down in front of a class with 15 people laughing and pointing, some possibly taking a picture, bullying? Of course it is, is it repetitive? It doesn’t matter, we focus on the behaviour and the impact it had.

The fear of repetition can be sustained through looks or perhaps threats or just the fear of it happening again.

What you do about bullying is actually more important than how you define it.

We respond by asking;

What was the behaviour?

What impact did it have?

What do I need to do about it?

Every situation is unique. You might over hear some name calling in the corridor and discover this is chat between to close friends who are ‘winding’ each other up; it is not part of any power or dominance game.

What was the behaviour? Name calling

What impact did it have? None – made them laugh

What do I need to do about it? Nothing – perhaps remind them about language or being overheard

You may hear the same name calling ten feet further on but the person on the receiving end is upset and embarrassed in front of her peers.

What was the behaviour? Name calling

What impact did it have? Left someone embarrassed and fearful – who ran off

What do I need to do about it? Help this person get back into her routine, listen to how she feels and decide on next steps – you will need to challenge the people who called her names and look at possible consequences too

This does not mean we only focus on the impact behaviour has – this means that if someone shouts a homophobic or racist slur at someone and it bounces off them and they don’t care –this does not mean you do not need to do anything about the language used and the attempt to bully. Just because a person is not affected does not mean the behaviour they experienced should be ignored.

Just as not all attempts to bully are successful, people can feel bullied but not be – it is possible some people over react –you still need to deal with their reaction and their feelings but you might not need to do much about the behaviour the experienced – it could have been a harmless comment not aimed at them but they have assumed it was and got into a terrible state over it.

Focussing our response

Bullying and Agency

So when we look at impact – things like feeling hurt, angry, scared, frightened, that knot in your stomach- what is happening there? What do these reactions tell us?

Young people have reflected to us over the years in a range of ways that they feel unable to speak out and feel trapped when bullied – they draw pictures of themselves in large rooms feeling caged and so on. This learning helped us articulate the notion that bullying actually takes something away from people.

All of these feelings which are regularly articulated reflect a loss of being in-charge of yourself, of being capable of taking effective action, of making choices and of being an effective actor or agent in your own life.

When we use our agency, we have a degree of choice over what we do and how we respond within structures like families, communities and schools.

Young people get this notion  – as it can be a bit if a head scratcher the first time you hear it – though when you explain a ‘typical day’ of meeting friends, going to school, laughing, joining in and knowing what is happening and how you’ll respond most children and young people recognise this day. Bullied children don’t have the same kind of day. Someone else is in charge of how they feel, where they go even or how they will participate in certain things, if they get on the bus or eat alone. They cannot exercise the same choice nor have the same autonomy as when they were not being bullied.

We learn from our past experiences, from imagining what we would do in future similar situations and what is happening to us now – these elements combine and enable us to make choices and act – this is agency.

Managing change and responding to challenges requires hope, a belief you can handle things – and agency and these underpin resilience.

If we re-visit the quote –

Bullying is not about just any kind of injury, nor just any negative impact. It involves a particular kind of harm. It is aimed at engendering a kind of helplessness, an inability to act, to do anything. It is an assault on a person’s agency (Sercombe and Donnelly 2012)

– we can see bullying is not even the establishment of dominance. The person bullying is not satisfied with dominance. Bullying can involve the attempt to deny another any settled place, even a subordinate one. It goes beyond subjection. In bullying, the goal is abjection

What does this mean for how we respond?

Considering that bullying is both different types of behaviour and a particular impact this should re-focusses our understanding of the dynamic – this can re-define an approach to bullying in a way that helps practitioners’ responds to feelings and actions. This is always more effective than checking off criteria and having uniform sanction based responses based on our view of the person who is doing it.

If we can accept that bullying takes something away from people, that they can no longer take effective action our response must focus on helping get that back.

This is the real shift in anti-bullying practice – how do I help someone get back a feeling of being in control of themselves and in a place to take effective action to feel safe and get on with their day?

Things like moving desks or even just excluding people won’t on their own help restore agency – young people must be included in what will happen next and given the chance to steer what direction it goes in. They need to be asked what they would like to happen and we need to take that seriously.

This is not always easy but it must remain our goal with every intervention – to help young people get back to a place where they are in control and can take effective action.

In reality – what does that look like? What does it sound like? You will need to ask questions like

What would you like to happen?

What do you think will happen if I tell his or her parents?

What will happen if I tell your teacher?

What are you worried about?

Be prepared for them to say

Don’t tell my dad – you will out me to him and I’m not ready for that

I just want you to know what is happening and if I need you I will come and get you

If you talk to his dad he will get a doing/beating and it’ll get worse

So you explore what options they do have and sometimes that means pointing out that you need to do something as not doing anything is dangerous

Open conversations like these promote communication – this promotes positive relationships and they promote and role model problem solving behaviours –these relationships can become stronger and children become more resilient to what is happening because of this strong purposeful relationship – even with just one person.

The process of listening and consciously trying to get back agency – a sense of being on control – won’t always lead to a perfect outcome but it will help the person being bullied

Labelling

Bullying is not defined by the type of person who did it either

Care needs to be taken because labelling is not without its risks, labelling a child or young person on the basis of bullying behaviour can result in a confirmed identity as a ‘bully’ or ‘victim’ resulting in ongoing behaviour patterns based on this identity.

This is not to dilute behaviour but is to keep the focus of the adult’s responses on the behaviour that is problematic, rather than the assigning characteristics to those involved. This is a solution focussed approach that is designed to help people change the way they behave, rather than attempt to change who they are. We help people change by telling them the behaviour that is unacceptable, being clear that what they are doing is bullying and that it needs to stop.

It is a fundamental part of behaviour management that we tell people what the behaviour was they did, why it is not acceptable and help them figure out what to do the next time they feel that way.

All of this promotes respectful relationships, this approach builds a young person’s capacity to respond more effectively, when we are helping young people learn to negotiate tricky relationships and when we involve them in finding solutions and repairing those that can be fixed, we help them to become more resilient.

Brian Donnelly

Bullying in Scotland 2014 Reserch Survey Findings

I have posted a brief summary of the results of a survey carried out earlier this year – I will be posting a lengthier blog in the not too distant future  discussing the findings in greater depth but for now at least – here is a quick snapshot of what children and young people told us

The research

The primary aim of this piece of research was to obtain a picture of how children and young people are experiencing bullying in Scotland in 2014.

This research was designed to:

·         Identify the types of bullying that is experienced by children and young people.

·         Give a clear picture of where bullying happens and where online and offline/face to face experiences differ or crossover.

·         Identify from children and young people’s own experience what they feel works and what is less helpful.

·         Identify where children and young people go online and what technology they use to get there.

 

An online questionnaire was designed and tested and distributed to all schools in Scotland in May and June 2014. In total, there were 8310 responses, of which 7839 were useable. Responses came from all over Scotland with all 32 Local Authorities represented. Respondents were aged between 8 and 19 years old. Sixty five per cent were 12 – 14 years old.

This was an open survey and the findings presented here represent only the views of the children who took part.

Three focus groups took place with 45 young people to get a more detailed insight into children and young people’s experiences of bullying – in particular, their thoughts on what happens online and in person, where these two are different and where they crossover.

Key findings

 

The key findings from the survey are as follows:

  • 30% of children and young people surveyed reported that they have experienced some sort of bullying behaviour between the start of school in August 2013 and June 2014. Of this 30%:

§  49% experienced bullying in person

§  41% experienced bullying both in person and online

§  10% experienced bullying online only.

 

  • A number of children and young people had more than one experience of bullying. Children and young people surveyed reflected 12,003 experiences of bullying behaviours. Of these experiences: –

§  60% took place in person

§  21% took place both in person and online

§  19% took place online only

 

  • 92% of children and young people who were bullied knew the person bullying them (91% online and 92% offline). Anonymity therefore may not be what is driving bullying online.

·         Behaviours such as name calling, hurtful comments and spreading rumours that make people feel angry, sad and upset happen both face to face and online.

·         Children and Young people employ a range of strategies to cope with bullying; some are more successful than others.

§  Almost half (48%) of children and young people who are bullied tell their parents.

§  Friends and teachers are also providing support to a high number of children and young people who are bullied.

·         The most successful anti-bullying interventions are embedded within a positive ethos and culture and don’t just focus on individual incidents.

  • Children and young people’s use of technology, especially mobile technology and social media, is woven into their everyday lives.
  • The majority of children and young people (81%) consider their online friends to be all or mostly the same friends they have in real life
  • Children and young people access internet content on mobile devices, such as phones and tablets, more than other devices such as  PC’s or laptops.
  • Google, YouTube, Snapchat, Instagram and Facebook are the most popular websites and Apps used by children and young people when they go online.

 

  Next Steps

 

We will further analyse the data we have collected and use it to help develop effective policy and practice around bullying. The data is likely to help us to address some questions more effectively including: –

·         Given the relatively low proportion of exclusively online bullying, and the similarity of online and offline bullying behaviour, to what extent is a specific response to online bullying needed?

·         What are the appropriate responses to gender specific differences in experiences of bullying?

·         How can we help schools to further develop an anti-bullying ethos? And how can we continue to ensure children and young people are involved and included in this process?

·         How can we continue to support parents to respond when their children tell them about being bullied?

·         How can schools further help children and young people learn from other pupils about the strategies that they have found useful?

 

Bullying and the ‘One-off incident’…

One challenge we have faced on several occasions over the years is around perceptions of what a ‘one-off incident’ is and ‘can it be bullying?’

At respectme, we have always stated that behaviour does not need to be persistent for it to be bullying – even though typically bullying may be repetitive, this does not mean it always is or has to be.

It is unhelpful to think of bullying this way and narrows our focus.

The most common response to this approach is that, by our definition, every single one-off incident or argument between young people can now be considered as bullying, and teachers especially are going to have to record every little fall out or cross word that happens.

Saying that something can happen once and it can be bullying is not the same as saying everything that happens once is bullying.

 We never have and never will suggest that two children who fall out over something or who aren’t nice to each other are bullying.  It is reasonable to expect adults to deal with this low level, everyday behaviour by challenging it when they see it, and by role modelling the right way to behave – and there is certainly no need to record that you have done so. Bullying is different.

Bullying is a mixture of behaviour and impact – the impact on a person’s capacity to feel in control of themselves. This is what we term as their sense of ‘agency’. Bullying takes place in the context of relationships; it is behaviour that can make people feel hurt, threatened, frightened and left out.

Nowhere in this is it suggested that falling out or arguing with someone is bullying – children and young people will fall out, they will disagree on who and what is cool, they will bicker with each other and this is part and parcel of children being in social situations. People can argue without it being bullying.

A young person can be threatened and intimidated by other young people on a bus, leaving them feeling humiliated and embarrassed– This only needs to happen once to stop them from getting on that bus again, or being terrified at the thought of it, or re-living the experience and not being able to concentrate in class.

The threat of it happening again is very real; the likelihood of it happening again is also real if that’s the bus they need to get to get to school every day.  Regardless of whether it happened on the last day of school, when all of the people who took part were leaving for good, or whether it was the last time that bus ever ran, or whether the person being bullied is moving to another country the following morning and won’t see these people again, it is still bullying. The behaviour experienced sill stripped someone of their capacity for agency.

If I get humiliated and picked on when changing for PE one day, it could have lasting effects on my participation in it or enjoyment of it.  Do I really need an adult to not take it seriously or consider it bullying because it only happened once?

How do we apply this to behaviour that takes place online? One post seen or read by dozens can have a devastating impact – is it the number of ‘likes’ that make it repetitive? In the playground or on the bus, people can hear nasty and hateful things being said.  Would we consider a story being shared or gossip passed around as repetitive or persistent? It certainly can ensure the impact is greater.

Adults need to have the confidence to deal with behaviour when it happens. How often it happens might make it more serious; it could mean attempted interventions have not been successful and it now requires a more robust response.

Now, I know most adults are capable of responding in this way but I have seen first-hand and heard many times from children, parents and from some senior teachers, that because it only happened once, they couldn’t do anything – their anti-bullying policy said it needs to be repeated.

This very literal take on a policy document is in some ways understandable – that’s what many people do with polices.  The thing is for me, if you need people to apply judgment and discern (and you do) don’t give them a definition that is limiting or reductive. Let them consider what was the behaviour, what impact did it have and what do they need to do about it? It is what you do that matters.

When I ask young people if something that only happens once can be bullying – the overwhelming response is ‘of course it can’.

I have always struggled with the subjective nature of the word ‘persistence’ to be honest – does it simply mean more than once? More than once a week? Or does once a day make it persistent enough to deal with? And also, who decides? My teacher – who has not seen or heard every incident – or me, the person it is happening to? Also, how does my teacher know it is not persistent? They never saw what happened on the way into school or in my last class in another part of the building.

I do understand if people’s motivation to exclude ‘one-off incidents’ from bullying is due to recording and the time this will take up. If what you mean by ‘one-off incidents’ are low level, everyday interactions such as a fall out, an argument or a cross word, then I support that- but then you need to define what you mean by a ‘one–off incident’. Make sure there is a shared understanding of what you mean and what is expected of people as a result.

Your policy needs to be clear that when you say a ‘one-off incident’ that it is not bullying you are talking about but the low level stuff just described. Be clear that you are not excluding certain bullying behaviours because they only happened once.  

Make sure everyone understands repetition or persistence is not a criteria that is to be applied and used to determine if something is bullying or not. If there is not a shared understanding of this, then responses are less likely to be applied consistently and inconsistent responses form part of a culture where bullying is more likely to thrive.

Brian Donnelly

Resilience – Bullying and Agency

Here is a copy of the speech I will be giving at UWS on 30 may 2014. The conference theme is resilience and I will be making the link to how we define and respond to bullying in terms of agency. It also reflects recent input to PGDE Students in Glasgow this week.

 

Good morning everyone – I am delighted to have been asked to come along here today and share some thoughts with you and also to hear from some of the other speakers.

I will be talking this morning about bullying and agency, covering the core theory that underpins our anti-bullying work – in terms of how we recognise and how we define bullying.

I will make the link between this and today’s theme, resilience and lastly how this influences our responses to bullying.

respectme is Scotland’s anti-bullying service – we build confidence and capacity in adults to recognise and respond to bullying. We provide training, policy guidance and support as well as campaign and develop resources for parents, children and professionals.

 

I will not be starting today by offering our definition of bullying, it is only once we explore agency will the definition be worth sharing.

It is vital that we understand that bullying is both behaviour and impact –never always one and not the other. It is itself a relationship between certain behaviours and particular type of impact.

Bullying is not defined by persistence or intent. This is relevant because if you were to look up definitions online and in peer reviewed articles, the vast majority of these will refer to bullying as persistent and deliberate behaviour.

I would argue that these are unhelpful criteria to apply to situations. So much time can be lost trying to apply all the various factors, many of which are entirely subjective.

Let’s look at intent – if you tell me bullying must be deliberate and then accuse me of bullying, what is my first response? –  That I didn’t mean it. Intent is difficult to prove. It can tie situation up in knots and the focus on responding to what someone did and the impact it had is lost.

Schools can waste a lot of time trying to prove intent –I have been involved in examples when intent is denied the adults are stumped.

It’s usually deliberate not always – sometime children use language they hear at home and have no idea of how offensive or inappropriate it is. We should not get caught up in using this as qualifying criteria though – it’s too easily re-framed

Let us now consider persistence – that the behaviour must be repeated before it can be considered bullying – again this is something I do not agree with and neither do most young people have I spoken to. Persistence is difficult to define and also, who defines when it’s persistent enough? Me, the person it is happening to or the intervening adult? Something need only happen once and the impact can be severe; a child may not get on the bus in the morning again or get changed for PE after this.

The fear of repetition can be sustained through looks or perhaps threats or just the fear of it happening again.

These two factors are present in the majority of definitions of bullying across the globe; both of which, we feel here in Scotland are unhelpful. What you do about bullying is actually more important than how you define it.

The questions we need to ask are;

What was the behaviour?

What impact did it have?

What do I need to do about it?

Every situation is unique. You might over hear some name calling in the corridor and discover this is chat between to close friends who are ‘winding’ each other up; it is not part of any power or dominance game.

What was the behaviour? Name calling

What impact did it have? None – made them laugh

What do I need to do about it? Nothing – perhaps remind them about language or being overheard

You may hear the same name calling ten feet further on but the person on the receiving end is upset and embarrassed in front of her peers.

What was the behaviour? Name calling

What impact did it have? Left someone embarrassed and fearful – who ran off

What do I need to do about it? Help this person get back into her routine, listen to how she feels and decide on next steps – you will need to challenge the people who called her names and look at possible consequences too

This does not mean we only focus on the impact behaviour has – this means that if someone shouts a homophobic or racist slur at someone and it bounces off them and they don’t care –this does not mean you do not need to do anything about the language used and the attempt to bully or dominate.

Just as not all attempts to bully are successful, people can feel bullied but not be – it is possible some people over react –you still need to deal with their reaction and their feelings but you might not need to do much about the behaviour – A useful workplace analogy might be a boss saying something as simple as – ‘you’re a bit late today’ and the staff member over-reacts and assumes this is an attempt to exert power and control and may then claim they are feeling bullied. They may panic, become restless, loose sleep and this will have an impact on them but the boss’ behaviour was perfectly legitimate and reasonable. This person needs help to work through their response but they have not been bullied.

 

So when we look at impact – things like feeling hurt, angry, scared, frightened, that knot in your stomach- what is happening there? What do these reactions say to us?

Young people reflect in  a range of ways that they feel unable to speak out and feel trapped – they draw pictures of themselves in large rooms feeling caged and so on. This learning helped us articulate the notion that bullying actually takes something away from people.

All of these feelings which are regularly articulated reflect a loss of being in-charge of yourself, of being capable of taking effective action, of making choices and of being an effective actor or agent in your own life.

 

This is where agency came into our thinking. Lister calls agents ‘autonomous, purposeful actors, capable of a degree of choice’

Giddens talks about how we have agency within structures and our agency is utilised when we consciously alter our place in the structure’

Young people get this notion  – as it can be a bit if a head scratcher the first time you hear it – though when you explain a ‘typical day’ of meeting friends, going to school, laughing, joining in and knowing what is happening and how you’ll respond. Bullied children don’t feel that. Someone else is in charge of how they feel, where they go even or how they will participate.

The ‘structures’ this dynamic takes place in is schools and communities. When they can exercise choice in what happens in these ‘structures’, they are utilising their agency.

The ability to negotiate relationships and difficulties is something all children and young people need to learn and develop – it is a life skill many adults still don’t always get right

We learn from our past experiences, from imagining what we would do in future similar situations and what is happening to us now – these elements combine and enable us to make choices and act – this is agency.

 

Managing change and responding to challenges requires hope, a belief you can handle things – and agency and these underpin resilience.

 

Bullying is not about just any kind of injury, nor just any negative impact. It involves a particular kind of harm. It is aimed at engendering a kind of helplessness, an inability to act, to do anything. It is an assault on a person’s agency (Sercombe and Donnelly 2012)

 

It is not even the establishment of dominance. The person bullying is not satisfied with dominance. Bullying involves the attempt to deny another any settled place, even a subordinate one. It goes beyond subjection. In bullying, the goal is abjection

Considering that bullying is both different types of behaviour and a particular impact that re-focusses our understanding of the dynamic – this can re-define bullying in a way that helps practitioners’ responsd to feelings and actions. This  is always more effective than checking off criteria and having uniform sanction based responses.

 

Bullying is not defined by the type of person who did it either

 

Care needs to be taken because labelling is not without its risks, labelling a child or young person on the basis of bullying behaviour can result in a confirmed identity as a ‘bully’ or ‘victim’ resulting in ongoing behaviour patterns based on this identity.

This is not to dilute behaviour but is to keep the focus of the adult’s responses on the behaviour that is problematic, rather than the assigning characteristics to those involved. This is a solution focussed approach that is designed to help people change the way they behave, rather than attempt to change who they are. We help people change by telling them and naming the behaviour that is unacceptable, being clear that what they are doing is bullying and that it needs to stop.

It is a fundamental part of behaviour management that we tell people what the behaviour was they did, why it is not acceptable and help them figure out what to do the next time they feel that way – I did get asked recently if not labelling children as ‘bullies’ is gobbledygook at parliament

With this in mind – we offer up a new definition for people to consider

Bullying is a relationship of violence involving practices of domination that strip another person of the capacity for agency, using interventions carrying the sustained threat of harm.(Sercombe and Donnelly 2012)

The actual intervention may not be repeated, but the threat at least needs to be sustained over time. Typically, the threat will be sustained by actions: looks, messages, confrontations or physical interventions.

Lastly, if we can accept that bullying takes something away from people, that they can no longer take effective action our response must focus on helping get that back.

This is the real shift in anti-bullying practice – how do I help someone get back a feeling of being in control of themselves and in a place to take effective action to feel safe and get on with their day?

Things like moving desks or even just excluding people won’t on their own help restore agency – young people must be included in what will happen next and given the chance to steer what direction it goes in. They need to be asked what they would like to happen and we need to take that seriously.

This is not always easy but it must remain our goal with every intervention – to help young people get back to a place where they are in control and can take effective action. Where not all attempts to bully are successful – this can see you continue to challenge people’s behaviour but you may need a lighter response to the young people they are attempting to unsettle.

In reality – what does that look like? What does it sound like? You will need to ask questions like

What would you like to happen?

What do you think will happen if I tell his or her parents?

What will happen if I tell your teacher?

What are you worried about?

 

Be prepared for them to say

Don’t tell my dad – you will out me to him and I’m not ready for that

I just want you to know what is happening and if I need you I will come and get you

If you talk to his dad he will get a doing/beating and it’ll get worse

 

So you explore what options they do have and sometimes that means pointing out that you need to do something as not doing anything is dangerous

Open conversations like these promote communication – this promotes positive relationships and they promote and role model problem solving behaviours –these relationships can become stronger and children become more resilient to what is happening because of this strong purposeful relationship – even with just one person.

The process of listening and consciously trying to get back agency – a sense of being on control – won’t always lead to a perfect outcome but it will help the person being bullied

 

So in conclusion, I would suggest that we have in fact re-framed our approach to and understanding of bullying based on children and young people’s experiences – that this understanding compliments the significant and long standing work on resilience, and on how we promote and enable this in our children and young people.

When we are promoting respectful relationships, when we are building capacity to respond effectively, when we are helping young people learn to negotiate tricky relationships and when involve them we help them to become more resilient.

Brian Donnelly