Cyberbullying – a focus for our partners

I have had the pleasure of speaking at a number of events in recent week on the subject of cyberbullying. I have spoken to teachers, residential child care staff, police officers, and next week educational psychologists.  
It remains no real surprise that demand on this subject remains high, it is the one area of work with children and young people that is seeing both innovation and fear and not in equal measures sadly.
The message that appears to get the most traction of late is that we cannot abdicate responsibility for this to software. We need to connect and learn about how young people use the internet and the phones or laptops they access it from. They use it mainly to talk to and meet their friends.
Lots of colleagues have said they are ‘technophobes’ or are not ‘tech savvy’ and how much they do not like facebook or twitter. The thing is though, if you work with children and young people or are a parent or carer – that is no longer good enough. You need to know and for some that will require a real effort to spend time and utilise the relationship they have.
Many adults have experience of managing risk when working with children and young people, this is a new place for us to consider. We need to be as imaginative and creative with the internet as we have been in other places.
What remains my favourite part of the training we do is asking adults to reflect on how they communicated as teenagers. We hear of the red phone box, post cards, arranging to meet and hoping people turn up as well as locks on the house phone. The point being that staying in touch with your friends was always important and you used whatever means you had at your disposal.
Today is no different, even if some do get all misty eyed at remembering sending postcards and using pay phones but for many of us, we can now communicate, chat and share pictures with friends and family all over the world. We love to communicate and always have.
A great deal of the success we have had is supported by the concept that we need to think of the internet as a place, rather than a thing. We need to see it as a social space and like any other social space, relationships play out in it and there will be risks. People will fall in, fall out, argue and be horrible to others. So like any other social space, we need to discuss boundaries, challenges, risks, threats and how to keep safe and what we will do if there is a problem.
To some the internet is a tool, they buy stuff on or book holidays, but it is used by children and young people and many adults as part of their daily lives to connect with others. The differences between connecting face to face, by the phone or online are not as clear as they may have been before. It is just a new place to do so.
Last years campaign sums this up perfectly with the message, whether they are going into town or online they are still going somewhere. I have seen adults change their entire approach based on this premise,
‘When my daughter wants to go into town, I ask a dozen questions! Who with, how long for, is your phone charged? I never ask where she is going on her laptop!’
The video that supports this can be seen here  http://bit.ly/MMtPOp
Cyberbullying is bullying, news to no one I know but we do need to remember that it is not the phone or the website that is doing this, it is people. We respond to this by connecting with people about what they do.  
It is important to include cyberbullying in your policies and procedures on anti-bullying and not see it as something entirely separate – it is still rooted in relationships between people.
I conducted research last year into children and young people’s experience of cyberbullyng and how they use the inetrnet and the findings were very interesting.
16% say they have been cyberbullied

25% worry about cyberbullying,
55% say they are online every day for 1 – 3 hours, nearly 10% claim they are on for 5 hrs or more
Mobile phones and laptops are the most common devices
Facebook and BlackBerry Messenger two most popular platforms
This research involved 3,944 young people from 29 of Scotland’s 32 local authorities aged 8 – 19 years. This helps us tell parents, they need to understand and know how to navigate and make safe or private facebook and BBM especially. Being able to do so allows them to respond more effcectively if their children are having problems such as bullying on these platforms.
It is my intention to produce a fuller report on this research in time (meaning if I can get some!) but a summary report can be found here http://www.respectme.org.uk/Publications-Introduction.html
talk soon
Brian
13 June 2012

Reflections on bullying – some core underpinnings and a definition
Brian Donnelly Director of respectme, Scotland’s Anti-Bullying Service.
A great deal of learning has taken place over the five years respectme has been delivering anti-bullying training, policy support and campaigning.  There are some core messages that underpin the approach we take which challenge existing thinking on bullying; I shall explore some of these in this refection. This reflection is also based on work done in partnership with Professor Howard Sercombe University of Strathclyde to develop an academic synthesis reflecting some of the theoretical underpinnings of the approach taken by respectme.
We challenge the traditional belief that persistence and intent are the defining elements of bullying situations. Instead we have focussed on the impact the behaviour has on individuals. Our reasoning for this is that it’s our role to provide pragmatic and practical responses, resources and skills that can be implemented by parents and professionals. What you do about bullying is much more important than how you define or what criteria you apply to determine if an incident merits the label. In our experience, many children and young people reflect a clear understanding that something needs to only happen once and it can be bullying, yet most definitions, and often anti-bullying policies, refute this, stating that the behaviour has to be repeated over a period of time.   The actual intervention may not be repeated, but the threat will be sustained over time. Typically, the threat will be sustained by actions, looks, messages, confrontations and physical interventions or the fear and anticipation of these.
Similarly intent is not only difficult to prove but easily denied and this should not be used as criteria for this very reason. Many of the behaviours experienced are subtle, indirect and designed to unsettle and make people feel left out; again it is the impact that needs to be the focus for intervention.
respectme focuses on the need to develop interventions and approaches that recognise the impact bullying has and works to ensure adults are able to deal with it effectively and confidently. This involves supporting partners to come to a shared understanding of what bullying behaviour can be. When faced with an actual situation, how you define it is less important than what you do about it. This deflects the intervention from a dispute about whether or not a presenting situation should be classed as a bullying situation, and turns attention to where it ought to be focused: to the person directly affected. Then, the intervention becomes much more straightforward; really a matter of three questions:
1. What is happening?
2. What does the person in distress want to happen?
3. How are we going to make that work?
Bullying behaviours can include: 
·                Being called names, being teased, put down or threatened
·                Being hit, tripped, pushed or kicked
·                Having belongings stolen or damaged
·                Being ignored, left out, or rumours spread about you
·                Receiving abusive text messages or emails
·                Behaviour which makes people feel like they are being bullied
·                Being targeted because of who you are or who you are perceived to be
This is not an exhaustive list; there may be other behaviours that can be classed as bullying, these are what we would call ‘practices of domination’.

Children and young people can experience bullying for a variety of reasons; including where they live, their sexuality, gender, disability, the colour of their skin, what clothes they wear or what team they support. 
The one thing that these have in common is difference or perceived difference. Bullying is a relationship. It’s a two way thing. The attempt to dominate needs to be answered by subordination in order for the bullying relationship to be established. Bullying is therefore not primarily a description of a person or behaviour but a kind of relationship. Those who bully and those bullied are in a relationship with each other. What differentiates bullying, we believe, is the impact it has on a person’s agency. This ‘agency’ is their capacity for effective action and feeling in control of their lives. Bullying strips individuals of the capacity to do this.

As a result of the work and discussions with Professor Howard Sercombe, we defined bullying as:
“A relationship of violence involving practices of domination that strip another person of the capacity for agency, using interventions carrying the sustained threat of harm” (Sercombe and Donnelly 2012)
The aim of interventions must be to restore agency, to replace that which was taken away. We must base our responses on this question: ‘how can I respond in a way that gives this person back their agency, to help them regain that sense of control over who they are and what they do?’ Not just ‘how do I fix this?’
Adults who adopt this perspective can make a much more effective intervention. These core principles are underpinned by our values of fairness, inclusion and equality and are supported by our commitment to provide practical resources for adults to use that promote and protect Children’s Rights. These values and principles apply when dealing with children and young people who are bullying others. They need to understand what the behaviour is that is unacceptable, why it is unacceptable, what the consequences may be and what is expected of them in future. They may also need help to repair relationships.
Another core message that underpins the work of the service is our approach to labelling, respectme does not label children and young people as ‘bullies’ or ‘victims’. Care needs to be taken because labelling is not without its risks, labelling a child or young person on the basis of bullying behaviour can result in a confirmed identity as a ‘bully’ or ‘victim’ resulting in ongoing behaviour patterns based on this identity. respectme has developed approaches to working with bullying which hopefully avoid the labelling dilemma. A core theme in training, policy development and campaigning has been the exploration of the value judgements that lie behind labels.
This is not to dilute behaviour but is to keep the focus of the adult’s responses on the behaviour that is problematic, rather than the assigning characteristics to those involved. This is a solution focussed approach that is designed to help people change the way they behave, rather than attempt to change who they are. We help people change by telling them and naming the behaviour that is unacceptable, being clear that what they are doing is bullying and that it needs to stop.
I look forward to sharing more of the learning in the coming months on topics ranging from cyberbullying to what our 24 month evaluation highlighted as critical factors for success.
Brian Donnelly
January 2012